Cookies Policy
Official website of Azul Ixtapa Hotels
COOKIES POLICY
This cookie policy is an integral part of the Legal Notice and Privacy Policy of www.azulixtapa.com (hereinafter, the "Website"). Accessing and browsing the Website, or using its services, implies acceptance of the Terms and Conditions of Use established in our Legal Notice.
In order to facilitate navigation on the Website, the owner of the website (hereinafter “Operadora de Hoteles Cruz Azul S.A de C.V”) as owner of the same, informs you that it uses cookies or other data storage and retrieval devices of similar functionality (hereinafter, "cookies").
In this sense, and in order to guarantee the user all the information necessary for correct navigation, we make available to the user the following informative text on what cookies are, what types of cookies are used on our website and how it is possible to configure or disable them.
1. WHAT IS A COOKIE?
Cookies are files containing small amounts of information that are downloaded to the user's device that is used when they visit a website. Its main purpose is to recognize the user each time they access the Website and allows us to improve the quality and usability of our website.
Cookies are essential for the functioning of the internet, as they offer technical solutions that allow the user to navigate through the different websites; they cannot damage the user's computer/device and they can be used to identify and resolve possible errors in the operation of the website. They may also be used for advertising or analytical purposes.
2. USE OF COOKIES BY THE OWNER OF THE WEBSITE
By accepting the cookie announcement that appears at the beginning of browsing the Website or by configuring cookies, the user expressly accepts the use of these cookies on their devices. If you disable cookies, some of the utilities available on the Website may not function properly.
First-party technical cookies
These are those that allow the user to browse through the Website and use the different options or services that exist therein, such as, for example, controlling traffic and data communication, identifying the session, controlling fraud linked to the security of the service, using security elements while browsing, Save search data for the user's availability or to track the customer's origin from partner pages or campaigns.
The OWNER of the website does not need your consent to install on your device the cookies that are necessary to activate the functionalities of the Website, and their use is based on the need to provide the requested services. If you disable or block all cookies in your browser, your browsing experience on the Website may not be optimal and some of the utilities available on the Website may not work properly.
Personalization cookies
These are those that allow information to be remembered so that the user can access the service with certain characteristics that may differentiate their experience from that of other users, such as, for example, identifying registered users, keeping their information while browsing and remembering the selected currency, as well as storing reservation data in the cart in the mobile version. If it is the user himself who chooses these characteristics (for example, if he selects the currency of a website by clicking on the corresponding icon), cookies will be considered as a service expressly requested by the user, and therefore will be used exclusively for the selected purpose and without requesting their express consent.
Analytical cookies
These cookies collect information about how visitors use the website, such as which pages they visit most often, whether they receive error messages from web pages, which sections of the website they access or which website buttons they click, as well as identify unique users. The information obtained by these cookies does not allow visitors to be identified. All information obtained is aggregated and therefore anonymous. The purpose of these cookies is to obtain statistics and reports that allow us to improve the functioning of the website.
These cookies are only installed on the user's device when the user accepts them.
The OWNER of the website uses analytical cookies from Google Analytics, a company domiciled in the United States. You can prevent the use of Google Analytics in connection with your use on the Website by downloading and installing the browser add-on available via this link: http://tools.google.com/dlpage/gaoptout?hl=en-GB.
The OWNER of the website may also use, both on its website and in e-mails in HTML format, beacons to compile statistics on the use of the website. A web beacon is an image placed in the message to inform of the display of the message, with the sole purpose of performing usage statistics.
Advertising Cookies
These cookies are used to enable tracking and conversion functionality. They are also used to display ads that are relevant to the user, limit the number of times the user sees an ad, as well as to help measure the effectiveness of advertising campaigns. They remember that you have visited a website and this information is shared with other organizations such as advertisers.
These cookies are only installed on the user's device when the user accepts them.
3. RETENTION PERIODS
The cookies used by The OWNER of the website will be kept on your device for the time necessary for the purpose for which they were installed, and, at most, for 2 years, unless you decide to delete them through the configuration options of your browser (see section 5 of this cookies policy), in accordance with the current criteria of the Spanish Data Protection Agency.
4. INTERNATIONAL TRANSFERS
Some of the personal data obtained through third-party cookies will be subject to international transfers, in which case we guarantee that the necessary safeguards will be adopted to protect the confidentiality, integrity and availability of the same. For more information on the international transfers made by each third party, please access their privacy policies shown in this cookie policy, in its corresponding sections. At the same time, many of these providers are recognized and certified by the Data Privacy Framework, which guarantees that they are entities that offer the data they process a level of protection similar to that of Europe, despite being located in the United States.
5. HOW TO ACCEPT, REJECT, BLOCK OR DELETE COOKIES
You can accept or reject cookies at any time by going back to our preferences panel that you can find in the footer of the website "Cookies settings" or by entering the URL /cookies-configuration
With the cookie configuration tool, the user has the possibility to refuse or accept cookies that require their consent. You can also block and delete cookies by changing your browser settings.
Similarly, in order to manage cookies, most browsers allow you to refuse or accept all cookies or only accept certain types of cookies. The process for managing and deleting cookies can be found in the browser's built-in help function. If you wish to limit the use of cookies, you may not be able to use all of the interactive features of our Website.
The user can allow, block or delete the cookies installed on their computer by configuring the options of the browser installed on their computer.
If you're using Microsoft Internet Explorer, you'll find the option in the Internet Tools > Options menu > Privacy > Settings. To learn more visit:
https://support.microsoft.com/es-es/windows/eliminar-y-administrar-cookies-168dab11-0753-043d-7c16-ede5947fc64d
If you're using Firefox, you'll find the option in the Tools > Options menu > Privacy > Cookies. To learn more visit:
https://support.mozilla.org/es/kb/habilitar-y-deshabilitar-cookies-sitios-web-rastrear-preferencias
If you're using Chrome, go to Options > Advanced Options > Privacy. Find out more:
https://support.google.com/accounts/answer/61416?hl=es
If you use Opera, under the Security & Privacy option, you will be able to configure the browser. To learn more visit:
http://help.opera.com/Windows/11.50/es-ES/cookies.html
If you're using Safari, you'll find the option in the Preferences/Privacy menu. For more information, please visit:
http://support.apple.com/kb/HT1677?viewlocale=es_ES
6. USER RIGHTS AND ADDITIONAL INFORMATION
You can obtain more information about the processing of your data carried out by The OWNER of the website as well as how to exercise your rights in our Privacy Policy.