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AZUL IXTAPA HOTELS BEACH RESORT & CONVENTION CENTER.

In accordance with articles 16 and 17 of the Federal Law for the Protection of Personal Data in possession of individuals, BANCOMER S.A FIDEICOMISO F-21785 AZUL IXTAPA, with address at Primer Piso del Número 1301 del Eje 5 Sur Eugenia, Col. Narvarte Poniente, Alcaldía Benito Juárez, Ciudad de México, C.P. 03020, with branch office at Paseo Punta Ixtapa Lote 2, Zona Hotelera II, Ixtapa, Guerrero, Mexico, C.P. 40880, informs you of the terms and conditions of its Privacy Notice, informing that BANCOMER S.A. FIDEICOMISO F-21785 AZUL IXTAPA is responsible for collecting your personal data and the use given to them for their protection. BANCOMER S.A. FIDEICOMISO F-21785 AZUL IXTAPA, is a Mexican trust dedicated to hotel services. This Privacy Notice applies to all our guests, partners, sales intermediaries, visitors, suppliers, contractors, customers and persons who maintain any type of relationship with BANCOMER S.A. FIDEICOMISO F-21785 AZUL IXTAPA. As well as in all cases in which personal data is delivered in person. The information provided is used to give reservation services, billing and national and international collections, lodging services, food and beverages, entertainment, emotional and physical well-being, health, socio-economic profiles of sales prospects, records of visitors' entrances and exits, parking, suppliers, clients and contractors; to offer services and/or promotions, quality surveys, as well as to provide personal and medical attention in case of emergencies and security during your stay in our facilities.

For this reason it is possible that you may be asked for personal data such as:

1. Full name 2. Official ID with photograph 3. Identification of work center, association, college, chambers and unions in the event that your reservation is subject to such condition and the position or position held within that institution. 4. Age and marital status 5. Nationality 6. Personal references 7. Relationship 8. State of health and physical condition 9. Blood type and/or allergies 10. Financial and socioeconomic information 11. Address and origin 12. Credit card number, expiration date and security code 13. Bank account, bank statement and/or interbank account number 14. Proof of tax status 15. Employer's records of individuals with business activity 16. E-mail, telephone, date of birth 17. Income 18. Autographic signature 19. In the event that the entrance to the facilities of BANCOMER S.A. F-21785 AZUL IXTAPA TRUST F-21785 IXTAPA is made in a motor vehicle, you must additionally provide information on the make of the vehicle and license plate number.

We inform you that during your stay in the facilities of BANCOMER S.A. FIDEICOMISO F-21785 AZUL IXTAPA you may be video recorded for security reasons and that the images captured by the cameras will only be kept for a strictly reasonable period of time. BANCOMER S.A FIDEICOMISO F-21785 AZUL IXTAPA, is committed to protect the right to privacy of your personal data and your sensitive personal data always complying with the principles of: LICITUDE, CONSENT, INFORMATION, QUALITY, FINALITY, FAIRNESS, PROPORTIONALITY and RESPONSIBILITY. Sensitive personal data sent to BANCOMER S.A. FIDEICOMISO F-21785 AZUL IXTAPA, understanding as sensitive personal data those that may reveal aspects such as racial or ethnic origin, present and future health status, genetic information, religious, philosophical and moral beliefs, union affiliation, political opinions, sexual preference, etc., will be treated in accordance with the aforementioned principles and only with express consent may be transmitted to companies of the same business core, companies contracted to perform specialized reservation and collection services, national and international vacation exchange. BANCOMER S.A. FIDEICOMISO F-21785 AZUL IXTAPA, does not sell or release your personal data to third parties. Personal and sensitive data is kept for the time strictly necessary. BANCOMER S.A. FIDEICOMISO F-21785 AZUL IXTAPA, recognizes that you have the right to access, rectify, cancel or oppose the use of your personal data. For the above, you must request, if deemed necessary, by e-mail such rights to lfpdp@azulixtapa.com. Such access requests must comply with the requirements established in the applicable local legislation.

When you exercise your right of access to your personal data and sensitive personal data through the "Relevant Access Request", it will be provided to you as appropriate and permitted by Law:

a) A description of any personal data and sensitive personal data held by BANCOMER S.A. FIDEICOMISO F-21785 AZUL IXTAPA, the purposes for which such personal data is used and the responsible third parties to whom such personal data is or may be disclosed, if any. b) A copy of the personal data in possession of BANCOMER S.A. FIDEICOMISO F-21785 AZUL IXTAPA, in an understandable format

You also have the right to rectify your personal data in possession of BANCOMER S.A. FIDEICOMISO F-21785 AZUL IXTAPA, when they are incorrect or inaccurate. BANCOMER S.A. FIDEICOMISO F-21785 AZUL IXTAPA will endeavor to keep all personal and sensitive personal records collected up to date and accurate. We recognize that all holders have the right to revoke the consent granted to BANCOMER S.A. FIDEICOMISO F-21785 AZUL IXTAPA, for which a request must be submitted to the e-mail address indicated above. BANCOMER S.A. FIDEICOMISO F-21785 AZUL IXTAPA, reserves the right to disclose the personal data of our guests, partners, visitors, suppliers, contractors and customers as required by law or when we believe that such disclosure is necessary to protect our right and/or comply with any judicial proceeding, judgment, request from regulatory authorities or any other legal process. BANCOMER S.A. FIDEICOMISO F-21785 AZUL IXTAPA, values the trust you place in us to prevent unauthorized access or disclosure. To maintain accuracy of information and to ensure the appropriate use of information, BANCOMER S.A. FIDEICOMISO F-21785 AZUL IXTAPA uses reasonable and appropriate physical, technical and managerial procedures to safeguard the information we collect and process. We keep our Privacy Notice under constant review and reserve the right to modify it from time to time. The last amendment to this Privacy Notice was made on June 24, 2022. We will understand that there is express acceptance of the processing of personal data and sensitive personal data if you do not make any statement to the contrary. ATTENTIVELY Rafael Anzures Legal Representative

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