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DEAR CUSTOMER:

At Azul Ixtapa Hotels we appreciate your trust and preference for our services. For this reason, we recommend all our clients to take care of their personal information and not to be surprised by supposed agencies or reservation centers that pretend to be Hotel Azul Ixtapa and Azul Ixtapa Grand with the sole purpose of defrauding them through false publications in various electronic media, phone calls, emails or any other means of contact that do not correspond to those that officially Hoteles Azul Ixtapa makes available on social networks and website.

OFFICIAL CHANNELS TO BOOK AZUL IXTAPA HOTELS

Azul Ixtapa, Phone (755) 55 5 0000 extension 601.
Azul Ixtapa Grand, Phone (755) 55 5 0810 extension 601.

E-mail (official)
reservaciones@azulixtapa.com

Web page (official)


www.azulixtapa.com
www.azulixtapagrand.com

Ornamenta

Under no circumstances will Azul Ixtapa Hotels make calls offering special rates. Nor will it request that funds be transferred or deposited to bank accounts linked to the names of individuals to guarantee or validate any promotion or reservation.

We share the bank account of Azul Ixtapa and Azul Ixtapa Grand for guaranteed reservations with direct payment at the hotel.

Beneficiario             | OPERADORA DE HOTELES CRUZ AZUL, S.A. DE C.V.
Banco                     | BBVA
Sucursal                 | 0 095
Cuenta                   | 01 1872 5004
Clabe Interbancaria | 01 2180 0011 8725 0046

For reservations on the website, we have different payment methods: credit card, debit card, transfer, and deposits. Make the reservation on the official website and at the telephone numbers mentioned above.

We share the following travel agencies, telephone numbers and/or e-mails that have committed fraud using the name of Azul Ixtapa Hotels. We recommend you to be alert and avoid commercial transactions with these entities:

 

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